Denise Gilmour - Head of Retail, Glasgow Airport
“Abercromby have been partners with us for just over a year now and we are delighted with the quality of the equipment, the excellent service we get as well as the increases in our vending sales, it is proving to be a very successful partnership. “
One of our proudest moments has been the decision of Glasgow Airport to select Abercromby as their new service provider for the vending requirements within the airport, following a rigorous procurement exercise. We have brought a new standard of vending to the airport with our state-of-the-art equipment and technology, while establishing a strong and fruitful partnership with the airport’s commercial retail team. Abercromby are proud to have made Glasgow Airport the first in the UK to use a fully integrated cashless debit card vending payment system.
Abercromby have been working with the NHS Greater Glasgow and Clyde since 2009, in a joint partnership agreement that covers all the main hospitals and minor NHS clinics within the estate. We were approached to partner the catering and retail team to find a cost effective way of offering fresh food to hospital staff and visitors, 24 hours a day. Since 2009, Abercromby in partnership with NHS GG& C, have successfully collaborated to provide help and support with realignment of catering services and provide automated food, drink and snack solutions that have increased the quality and service to patients, visitors and staff who can now readily access 24 hours per day across multiple Hospital locations, whilst maintaining a high standard of catering and availability of fresh food throughout.
Joe Gilbey - Retail Manager, NHS Greater Glasgow & Clyde
” Abercromby Vending have been working in partnership with NHS Greater Glasgow & Clyde since 2009. Their Professional approach towards Servicing, Support & Business Development has contributed greatly to NHS Retail & Patient Care. With the accreditation of the Healthy Living Award, the ability to promote Healthy Vending and being a local supplier makes Abercromby Vending. The company to choose for a complete Food/Snack/Drink solution “
Tracey Graham - MD, Abercromby Vending Ltd
” Abercromby were proud to be chosen as the official service technical provider for the Glasgow 2014 Commonwealth Games. 21 Days, 60 machines, 100+ games staff trained by us to stock the machines, 253 call-outs for servicing and every machine in working order “Pure Dead Brilliant”. “
The Commonwealth Games in 2014 saw 1.4 million spectators and 6,500 athletes and team officials visit Glasgow – making it the biggest event not only Glasgow but Scotland has ever hosted. As the official vending machine technical service provider for the games, the Abercromby team was on call 24 hours a day over the 16 day event, servicing 84 vending machines in 14 venues including the Athletes Village. Throughout the event, we successfully met our target of responding to any maintenance call and restoring the machine within 2 hours. This included the first Saturday of the games on which we received 52 call-outs over a 24 hour period. We are proud to have played our part in this memorable event and to have given Glasgow the best the vending industry has to offer.